Alaya Tulum by Ahau Collection

This is a lovely chilled hotel on the most beautiful part of tulum beach. The staff went out of their way to help us enjoy our stay, providing recommendations for activities and booking restaurants etc. Thanks to Stephan for being so kind at all times! It is a chilled vibe without lots of amenities but sun loungers by the sea, a little basic bar, not much more is needed! Our family room was very comfortable with towels and dressing gowns provided and free filtered water. There wasn’t a fridge which would have been nice. But the room was very clean and stepping onto the sand and walking a few steps to the sea was heaven.

We traveled here with our daughter on a road trip around Mexico to see the ruins and the history. The hotel was really cool, had a very Tulum vibe and felt like you were living in a tree house in the jungle. The staff was the best, they made our stay very easy and comfortable. And they also worked super hard to keep rooms and property super clean. Beach was right out outside and had miles of walking in both directions.

Great location directly at a white sand beach with cristal clear water. Private hotel beach, very clean, no sea grass and very comfortable sunbeds.Wonderful luxury treehouse-feeling in the midst of nature. From the balcony we had a great view of the hotel area and the sea. All stuff were extremly friendly and very helpful. Special thanks to Stefan wo was always available for our questions and of big help with organising trips or reservations. We felt very welcome and would come back any time.

The property location is great, 5-15 min walk from restaurants we had booked. Being able to walk out from your room onto the beach was the best! Staff were very attentive and friendly. Happy to book us transport when needed. Breakfast brought to the room on request. Room was very clean & supplied shampoo , conditioner and Aloe Vera. We asked for an iron which was provided. It is very quiet there at night away from the loud beach clubs but still in walking distance. Although on the beach front and wooden structure we felt our personal items were save as there are many cameras and stuff watching the property.

Beach side living in a place akin to paradise. Really attentive and helpful staff.